FAQs
From time to time, you may have questions about how the Little ones website works or what to expect from the club. Click on the frequently asked questions links below, which cover the most popular questions we get asked.
If you can’t find an answer to your query, please call a customer representative on the Sainsbury’s Careline on 0800 636262.
I'm having trouble filling in/viewing the Sainsbury’s Little ones baby & toddler club Join now form. How can I join? I've just signed up to the Sainsbury’s Little ones baby & toddler club. What can I expect to receive and when? How often will I receive Little ones magazine? I've signed up to Sainsbury's Little ones baby & toddler club. When can I expect to receive my Huggies Mum & Baby bundle? What products will I receive in my Huggies Mum & Baby bundle? My child is 4 or over, why can’t I join Sainsbury's Little ones baby & toddler club? I have more than four children but the form only has four date fields. What shall I do? How can I update my details? How can I update my details if I have forgotten my username or password? I'm pregnant again. If I update my details, will I receive another Huggies Mum & Baby bundle? I've applied for a Nectar card. When can I expect to receive it? How do I collect Nectar points on my baby and toddler purchases? How do you use my data? How do I unsubscribe from Sainsbury's Little ones baby & toddler club?
I'm having trouble filling in/viewing the Sainsbury’s Little ones baby & toddler club Join now form. How can I join?
Joining Little ones only take a few minutes and you can do this by filling in the Join now form. If you are having problems viewing this form, please check that you have the latest version of your internet browser and have JavaScript turned on. For help on this, please click here. If you are still experiencing problems, click here to notify us of your issue or call the Sainsbury's Careline on 0800 636262.
I've just signed up to the Sainsbury’s Little ones baby & toddler club. What can I expect to receive and when?
As a member of Little ones baby & toddler club you’ll be sent monthly emails packed with information on every stage of your pregnancy through to when your little one is ready for school! Joining the club means you’ll receive exclusive special offers before anyone else and you’ll have access to a world of information, which helps you plan meals for the milestones ahead. You can also share tips and advice with other mums who are in the know. Remember, if you keep swiping your Nectar card, we’ll send you targeted magazines full of exclusive offers, handy tips and delicious recipes for whatever stage you are at on your parenting journey.
How often will I receive Little ones magazine?
We used to send the magazine to all members on a quarterly basis. However, we have recently improved the magazine, making the content more relevant for you and your little one. You will now receive the magazines at your family’s key milestones; pregnancy, newborn, weaning, toddler and pre-school.
I signed up to the Sainsbury’s Little ones baby & toddler club. When can I expect to receive my Huggies Mum & Baby bundle?
Expectant parents or those with babies aged under 3 months will receive a coupon at till for the Huggies Mum & Baby Bundle, worth £9.99. We will email you two to three weeks after joining to let you know when your coupon is ready to pick up instore. Once you have collected your coupon, it can be redeemed instore with the purchase of any pack of Huggies Newborn nappies. Remember to swipe your Nectar card, too!
What products will I receive in my Huggies Mum & Baby bundle?
Your free baby bundle includes lots of fantastic everyday essentials for you and your little one, including a foldable changing mat. The contents of the baby bundle is subject to change from time to time.
My child is over four. Why can't I join Sainsbury's Little ones baby & toddler club?
Little ones is a baby and toddler club exclusively for pregnant mums and parents with children up to the age of 4. If your children are older and you’re looking for inspiring mealtime ideas for the wider family, visit Sainsbury’s Live Well For Less website.
I have more than four children but the registration form only has four date fields. What shall I do?
Little ones is a baby and toddler club for children under 4 years old, therefore you should provide us with the ages of your four youngest children in order for us to send you relevant, targeted offers and parenting advice suitable for pre-school children.
How can I update my details?
Keep us updated if your circumstances change. For example, if you’ve recently moved house or had another baby, let us know so we can send you the most relevant offers for you and your family. Update your details here at any time. Simply use your username and password to login, amend your details and then click save.
How can I update my Little ones club membership if I have forgotten my username and password details?
If you have forgotten your password, simply click here and follow the instructions. If you have forgotten your username, click here and follow the instructions.
I'm pregnant again. If I update my details, will I receive another Huggies Mum & Baby bundle?
Congratulations on your pregnancy – how exciting for you and your family! Little ones can only provide one joining gift per customer, which means we are not able to send you another Huggies bundle. You remain a valued member of our baby and toddler club and will always be the first to hear about the great savings instore and online.
I've applied for a Nectar card - when can I expect to receive it?
If you applied for a Nectar card online you should receive it in the post within 14 days, this time may vary if you have applied for a Nectar card instore. If you require further information or want to track your request, visit Nectar.com or call the customer helpline on 0844 8110811.
How do I collect Nectar points on my baby and toddler purchases instore?
When stocking up on essentials for your little one instore, swipe your Nectar card at the purchase point to collect reward points on nappies, wipes, weaning foods, TU clothes and many more baby products. As a Little ones club member, you’ll also receive special offers via email to ensure you save money and get the best value on baby essentials. You can also collect points on your shopping via Nectar eShops or directly from Sainsburys.com
How do you use my data?
Little ones baby & toddler club is committed to your privacy and we only share your details with the Sainsbury’s group and businesses that process Nectar card information on our behalf. We will analyse your profile information to provide you with relevant and personalised offers in our magazines and monthly emails. For more information on our commitment to you, click here to read our privacy policy.
How do I unsubscribe from Sainsbury's Little ones baby & toddler club?
We’re sorry you’ve decided to unsubscribe from the club. Visit the update your baby club details page and log in with your Little ones username and password. At the bottom of the page, tick the ‘Unsubscribe from Little ones club’ box and click the 'update' button. You'll then be unsubscribed from Little ones.
